Not Receiving Notifications?

Follow the device-specific instructions below to ensure that notification settings are correct.  Once completed, log out and back into the Crossbar application even if you did not change.  Contact Crossbar support if you still do not receive notifications.

iPhone 

Android

  1. Open your phone's Settings application.

    1. Select Notifications

    2. Select Crossbar

    3. Select Notifications

    4. Toggle 'Allow Notifications' to On.

  2. Open the Crossbar mobile application.

    1. Click the Menu Icon

    2. Log out

    3. Log back in.

  1. Open your phone's Settings application.

    1. Select Apps & Notifications

    2. Select Notifications

    3. Select See All

    4. Select Crossbar

    5. Make sure notifications are enabled.

  2. Open the Crossbar mobile application.

    1. Click the Menu Icon

    2. Log out

    3. Log back in.

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